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Pharmacy Transformation

HOSPITAL SYSTEM: Uncovering effective ways to improve cost and quality of care

Our client was challenged by inpatient pharmacy charges that ranked higher than their peer group's charges by 137-162%.

Using a 90-day RCI process led by pharmacists and the hospital COO, we explored best practices and alternative clinical and business models. The exploration process included site visits and time spent at the bedside with patients and pharmacists. A unit-based model was selected and introduced to several pilot locations on Day 91.

Within 6 months of go-live, the organization doubled pharmacy interventions per discharge per patient, reduced drug variability by 36% (proxy for drug costs) and established an ROI in excess of 300%.